Module of the Service Engine · Build and field operations
Reperio 811
Ticket ingest, automated screening against network records, SLA tracking and positive response.
What it does
811 turns locate compliance into a measured process. Tickets arrive from one-call centres, screen automatically against network records, and either clear or become an assigned locate with an SLA clock and a positive response obligation tracked to completion.
Screening reads live GIS and Fiber Map records; locate work is dispatched through the same FSM workforce engine as installations.
Capabilities
Inside Reperio 811
Ticket ingest
Automated intake from one-call centres with normalisation and de-duplication.
Automated screening
Polygon screening against GIS and Fiber Map records to clear no-conflict tickets without human effort.
Locate assignment and SLA
Assignment to locators or contractors with jurisdictional SLA clocks and escalation.
Positive response and evidence
Response codes filed on time, with marked-up evidence retained for damage claims.
Screening is where the volume goes
Most tickets do not touch your plant. Screening them automatically against the spatial record is what keeps locate cost flat as the footprint grows, and it is only reliable when the records and the constructed map agree.
Evidence for the claim you will eventually receive
Damage claims arrive months later. 811 keeps the screening decision, the locate evidence and the response filing together as a defensible record per ticket.
Exposed through
TM Forum API domains this module surfaces in
Whatever the module does internally, external consumers reach it through the same conformant interfaces as the rest of the platform.
Works with
Modules it is usually deployed alongside
Modules are not sold as a bundle, but some combinations do most of the work in practice.
See the platform against your own operation
A demo walks the architecture, the modules you would actually use and the TM Forum interfaces your partners would integrate against. Bring your operating model and we will map it.